Last Updated: June 2026
Welcome to Kovaleor. We are committed to providing reliable shipping services and ensuring your order reaches you as quickly as possible. Please review our shipping policy below for information regarding order processing, delivery times, and shipping procedures.
All orders are processed within 1–3 business days after payment is successfully verified.
Orders are processed Monday through Friday, excluding weekends and U.S. holidays.
During peak shopping seasons, promotional events, or holidays, processing times may be extended.
Once your order has been shipped, you will receive a confirmation email containing tracking information.
Estimated delivery times after shipment:
| Destination | Estimated Delivery Time |
|---|---|
| United States | 7–15 Business Days |
| Canada | 8–18 Business Days |
| United Kingdom | 7–15 Business Days |
| Australia | 8–18 Business Days |
| Europe | 7–18 Business Days |
| Other International Destinations | 10–25 Business Days |
Please note that delivery times are estimates and are not guaranteed.
Free Standard Shipping may be offered on qualifying orders as advertised on our website.
Shipping charges for non-qualifying orders will be calculated and displayed at checkout before payment is completed.
After your order is dispatched, a tracking number will be sent to the email address provided during checkout.
Please allow 2–5 business days for tracking information to become available in the carrier's system.
While we make every effort to deliver orders on time, delays may occasionally occur due to:
Severe weather conditions
Customs inspections or clearance procedures
Transportation disruptions
High shipping volume periods
Carrier-related issues
Other circumstances beyond our control
Kovaleor is not responsible for shipping delays caused by third-party carriers or customs authorities.
Customers are responsible for ensuring that all shipping information is accurate at checkout.
Kovaleor is not responsible for:
Delays caused by incorrect addresses
Failed deliveries due to incomplete information
Additional shipping fees resulting from address corrections
If you notice an error in your shipping information, please contact us immediately.
If your package arrives damaged or appears to be lost in transit, please contact our customer support team within 7 days of the expected delivery date.
We will work with the shipping carrier to investigate and assist in resolving the issue whenever possible.
For international orders, customs duties, import taxes, and related fees may be charged by the destination country.
These charges:
Are determined by local customs authorities.
Are not included in product prices or shipping charges.
Are the sole responsibility of the customer.
Orders may only be canceled before they enter the fulfillment process.
Once an order has been processed or shipped, it cannot be canceled and must follow our Return & Refund Policy.
Store Name: Kovaleor
Legal Business Name: KEJU TRADE INC
Employer Identification Number (EIN): 99-4913528
Business Address:
110 16th St
Denver, CO 80202
United States
If you have any questions regarding shipping, delivery, or tracking information, please contact our customer support team.
Kovaleor
KEJU TRADE INC
110 16th St
Denver, CO 80202
United States
Support Email: support@kovaleor.com
(Please replace this email address if your actual support email is different.)
Thank you for choosing Kovaleor. We appreciate your trust and are committed to delivering a smooth and enjoyable shopping experience. 🚚✨
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