Shipping Policy

Shipping Policy

Last Updated: June 2026

Welcome to Kovaleor. We are committed to providing reliable shipping services and ensuring your order reaches you as quickly as possible. Please review our shipping policy below for information regarding order processing, delivery times, and shipping procedures.


Order Processing

Once your order has been shipped, you will receive a confirmation email containing tracking information.


Shipping Times

Estimated delivery times after shipment:

Destination Estimated Delivery Time
United States 7–15 Business Days
Canada 8–18 Business Days
United Kingdom 7–15 Business Days
Australia 8–18 Business Days
Europe 7–18 Business Days
Other International Destinations 10–25 Business Days

Please note that delivery times are estimates and are not guaranteed.


Shipping Costs


Order Tracking

After your order is dispatched, a tracking number will be sent to the email address provided during checkout.

Please allow 2–5 business days for tracking information to become available in the carrier's system.


Shipping Delays

While we make every effort to deliver orders on time, delays may occasionally occur due to:

Kovaleor is not responsible for shipping delays caused by third-party carriers or customs authorities.


Incorrect Shipping Information

Customers are responsible for ensuring that all shipping information is accurate at checkout.

Kovaleor is not responsible for:

If you notice an error in your shipping information, please contact us immediately.


Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact our customer support team within 7 days of the expected delivery date.

We will work with the shipping carrier to investigate and assist in resolving the issue whenever possible.


Customs Duties and Taxes

For international orders, customs duties, import taxes, and related fees may be charged by the destination country.

These charges:


Order Cancellation

Orders may only be canceled before they enter the fulfillment process.

Once an order has been processed or shipped, it cannot be canceled and must follow our Return & Refund Policy.


Business Information

Store Name: Kovaleor

Legal Business Name: KEJU TRADE INC

Employer Identification Number (EIN): 99-4913528

Business Address:
110 16th St
Denver, CO 80202
United States


Contact Us

If you have any questions regarding shipping, delivery, or tracking information, please contact our customer support team.

Kovaleor
KEJU TRADE INC
110 16th St
Denver, CO 80202
United States

Support Email: support@kovaleor.com

(Please replace this email address if your actual support email is different.)


Thank you for choosing Kovaleor. We appreciate your trust and are committed to delivering a smooth and enjoyable shopping experience. 🚚✨

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